Copthorne Hotel Birmingham, Birmingham

Paradise Circus, Birmingham, B3 3HJ
4  

The Copthorne Hotel is located in Birmingham city centre and is superbly located for all the city has to offer. The emphasis is on spacious comfort in all the ... more

 

£ Rooms from £55 (≈ $94) per night
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8/10 Overall rating

Category Average Rating
8/10 Check-in process
8/10 Your room
8/10 Working order of facilities / equipment
8/10 Order and cleanliness of the hotel
8/10 Performance of staff
8/10 Overall experience
8/10 Overall value for money
  • 8/10 Anonymous ( Mature couple) 

    on  August 21, 2008

    "comfortable extremely well located hotel for all birmingham's central attractions" (107229444)

    spacious room good cleanliness attractive reception /downstairs areas very central location

    inadequate shower more tea/coffee/biscuits!

    1 of 1 people found this review helpful:

  • 5/10 Anonymous ( Solo business traveller) 

    on  August 17, 2008

    "everything apart from my room" (107234904)

    Restaurant staff really good and friendly.

    TV reception, Gym entrance and the shower was really not good.

    1 of 1 people found this review helpful:

  • 8/10 Ian ( Solo business traveller) 

    from Chesham , GB  on  August 11, 2008

    Very friendly helpful staff

    There is no air-con in the rooms

    1 of 1 people found this review helpful:

  • 9/10 Denise ( Mature couple) 

    from Scunthorpe , GB  on  July 30, 2008

    "will be booking to go back fantastic for shopping, pubs, museum and the hippodrome." (108095288)

    Fantastic location

    Rooms very warm could not have window open if you can't sleep with noise

    1 of 1 people found this review helpful:

  • 9/10 Susan ( Group of work colleagues) 

    from Market harborough , GB  on  July 29, 2008

    "Very pleased with the hotel, staff very helpful" (108052363)

    Excellent value for money, good location, nice sized rooms

    Breakfast far too expensive which is why we didn't have it - £15-16 is very overpriced!

    1 of 1 people found this review helpful:

  • 10/10 Dean ( Young couple) 

    from Lisburn , GB  on  July 20, 2008

    "excelent service highly recomended" (108060791)

    the hotel staff were verry helpful. i sure would use this hotel again.

    1 of 1 people found this review helpful:

  • 8/10 Anonymous ( Young couple) 

    on  July 8, 2008

    very quick efficient check in bearing in mind the hotel was full there were plenty of staff to help

    No parking space and therefore very expensive to stay in NCP overnight

    1 of 1 people found this review helpful:

  • 5/10 Anonymous ( Young couple) 

    on  July 6, 2008

    "Stay was fine as the hotel is centrally located, however the standard of the hotel was not what I would have expected for a 4 star rating." (108018121)

    Location, close to New Street Station and Broad Street.

    Room was old fashioned- old appliances- hairdryer, tv, no fridge in the room, not what you would expect of a 4 star hotel. The bathroom needed to be remodelled- again very old.

    1 of 1 people found this review helpful:

  • 9/10 Anonymous ( Mature couple) 

    on  July 2, 2008

    Location is fantastic near to Symphony Hall, Town Hall, Museum and with parking. Very comfortable bed.

    Funny smell in room.

    1 of 1 people found this review helpful:

  • 9/10 Naomi ( Mature couple) 

    from Newry , GB  on  June 24, 2008

    "I would be happy to stay in the hotel again and have planned to go back again in Nov '08. The staff were very polite and helpful and apart from not having a leisure centre, its a good hotel to stay in." (97297079)

    The check in was speedy and we were allowed to leave our bags in storage at the hotel as we were too early for check in. The room was clean with crisp white sheets on the bed. We stayed in the hotel bar with a group of friends until 4am one morning and staff were quite happy to keep serving us.

    I chose not to have the breakfast this time that I stayed as I felt that it was very expensive for what was offered. My room was at the back of the hotel so I had to listen to a jazz band playing until 2.30 in the morning which wasn't good. The window was tightly shut but I could still hear it playing.

    1 of 1 people found this review helpful:

  • 8/10 Anonymous ( Solo business traveller) 

    on  June 18, 2008

    Staff in bar/restaurant area were nice. Room tidy and clean. Close to the main city area and the conference facilities.

    1 of 1 people found this review helpful:

  • 8/10 Valerie ( Group of adult friends) 

    from Tadworth , GB  on  September 17, 2008

    "Enjoyable and very convenient in the centre of Birmingham." (99013059)

    Hotel was good overall staff very friendly and polite.

    Quite cold and drafty in the bar and restaurant, but hot in the bedrooms

  • 10/10 Anonymous ( Same sex couple) 

    on  September 15, 2008

    "such value for money and at the heart of everything, loved it!" (107261459)

  • 8/10 Anonymous ( Group of work colleagues) 

    on  March 20, 2008

    "Overall a very enjoyable stay." (97360985)

    Didn't have time to try out the facilities but the hotel is nice and central - very close to the shops (if only I'd had the time!) and New Street Station for travelling to the NEC. Good choice of restaurants in the area too.

    Nothing really - except I could't find a radio (but wasn't there long enough to mention or worry about it!) and some guests on my floor who kept banging doors late at night.

    2 of 2 people found this review helpful:

  • 9/10 Trudi ( Young couple) 

    from Rochford , GB  on  June 17, 2008

    "excellent will definitely use the copthorne birmingham again" (97420874)

    room was excellent - clean, modern, well lit, warm but not stuffy, bathroom was clean

    shower took a while to run hot and not very forceful stream of water

  • 9/10 Anonymous ( Mature couple) 

    on  February 9, 2008

    "Excellent central location with choice of eating places within walking distsnce as alternative to hotel dining. Hotel staff very helpful. Room clean and comfortable and quiet even though beside busy road." (97983531)

    well located, clean and comfortable

    Nothing

    3 of 3 people found this review helpful:

  • 8/10 Anonymous ( Young couple) 

    on  June 10, 2008

    "Very convenient location, good value for money." (97946118)

    Excellent location, represents good value for money.

    Shower on Saturday morning was tepid and nothing we could do made the water run warm!

  • 8/10 Anonymous ( Other) 

    on  June 5, 2008

    "Overall good value for money for city centre hotel." (97728870)

    Good location, good price for location, great staff, very helpful

    Breakfast very expensive, rooms hot with window closed, noisy with window open. Room furnishings/fittings perhaps not quite as good as expected for 4 star but adequate.

  • 8/10 Keith ( Mature couple) 

    from Leicester , GB  on  May 27, 2008

    Nice clean modern hotel.

    The non emergency fire alarm going off at 4.30 in the morning!

  • 7/10 Anonymous ( Mature couple) 

    on  February 9, 2008

    We got a very good size room that was well presented and included everything we needed for the one night stay.

    The room smelled of smoke and the water pressure of the shower was poor and inconsistent. Decor was dated.

    2 of 2 people found this review helpful:

  • 3/10 Mike ( Mature couple) 

    from Hereford , GB  on  May 14, 2008

    "I would have liked to have known that the hotel was in need of refurbishment. I would also like to have know whether the hotel was fully air conditioned or not. We spent as little time as possible in the hotel." (97301567)

    It was convenient for the NIA.

    The receptionist was rude; there were tiles off the wall in the en-suite; there was no air conditioning; the room was generally scruffy and in need of refurbishment;

  • 10/10 Anonymous ( Young couple) 

    on  April 25, 2008

    The staff were friendly and welcoming, the bar staff inparticular. The location was excellent, as was the size and cleanliness of the room. The bed was also very comfy.

    Found it hard to turn the cold tap on.

  • 10/10 Anonymous ( Family with older children) 

    on  April 25, 2008

    "Excellent location for nightlife and shops. Hotel was clean and comfortable. Staff were polite and helpful. Would go back without any hesitation." (97787817)

    all good location excellent

  • 8/10 Mike ( Other) 

    from Kent , GB  on  April 23, 2008

    "Booking was easy via the net - the hotel was clean & tidy. The food was fine & the bar area was friendly. All the staff were friendly & efficient. The only drawback really was lack of parking" (97490753)

    Hotel was conveniently sited for the National Indoor Arena

    Car parking could have been easier - my partner arrived late & we had no space

  • 9/10 Amrpreet ( Family with young children) 

    from Harrow , GB  on  April 18, 2008

    "Very happy with all aspects. Only concern was breakfast is expensive for a family." (97910431)

    Very friendlt staff, ease of checkin.

  • 9/10 Anonymous ( Young couple) 

    on  April 2, 2008

    "Check in was very easy and because we stayed there only the previous week, we knew what to expect. The room was very clean and the bathroom was spotless. The radiator was on, so the room was very cosy and warm which was needed on a very rainy day! The only complaint really was the price of the breakfast, £16.95 for a bit of bacon & eggs? So we skipped that and went to Wetherspoons down the road for a fiver! Overall though, no complaints and we would definately stay again." (97491348)

    Room was very clean & tidy and warm. The bathroom was spotless and there was nothing to complain about really.

  • 8/10 Anonymous ( Solo business traveller) 

    on  April 1, 2008

    "Friendly and pleasant hotel with good clean and spacious rooms. Handy for Birmingham City Centre." (97752370)

    Handiness for Birmingham

  • 6/10 G b brodie ( Solo business traveller) 

    from London , GB  on  January 28, 2008

    Central location

    Radio/Music did not work three people went to my bedroom but still fail to get it to work!

    1 of 1 people found this review helpful:

  • 8/10 Graeme ( Solo business traveller) 

    from Brierley hill , GB  on  January 28, 2008

    Location is good. Attitude of staff - Above standard as a customer experience.

    Room was positioned at rear of hotel over looking large bins. Lots of noise between 0600 and 0700 which woke me. Do not hold the hotel responsible for this as they appeared to be servicing next building. Still annoying though.

    1 of 1 people found this review helpful:

  • 10/10 Anonymous ( Mature couple) 

    on  March 28, 2008

    "I recommended Birmingham and the hotel to a college and they have booked a 2 night stay" (97930758)

    Excellent location and value

    No complaints at all

  • 7/10 Anonymous ( Mature couple) 

    on  March 27, 2008

    "The hotel was ideal for a one night stay and was convenient for our visit to the Symphony hall. The staff were friendly, helpful and efficient. Just a shame the breakfast staff were too eager to clear the breakfast stuff away before breakfast was finished." (97908502)

    Convenient location for Symphony Hall

    Breakfast was supposed to be served until 11AM, but at 10:40 all of the buffet items, jams and sauces were put away and we had to ask for them. The toaster was also turned off at this point. So we felt that we were in the way!!!!

  • 9/10 Anonymous ( Mature couple) 

    on  March 20, 2008

    Clean & comfortable, in a good central location.

    Having to park in the multi-storey car park across the road (it was raining heavily)

  • 8/10 Andrew mark ( Mature couple) 

    from Swindon , GB  on  January 9, 2008

    Stayed before, Clean and tidy

    Fire alarm at 3.30am on Sunday morning 6th Jan 2008.No Explanation why,and when we evacuated the building. No member of staff was there to tell us where to go.

    2 of 2 people found this review helpful:

  • 8/10 Anonymous ( Young couple) 

    on  March 19, 2008

    "Great value for money if you're not too fussed about top notch luxury rooms. Ours was a little bit noisy due to other guests returning late at night or checking out but perfectly acceptable for somewhere to put your head down for a couple of nights. Excellent location - easy access to train station, city centre, concert halls, etc." (97695132)

    Excellent location - brilliant for access to train station, city centre, symphony hall and art gallery.

    Rooms a bit small and rather noisy.

  • 7/10 Michelle ( Group of adult friends) 

    from Holsworthy , GB  on  March 13, 2008

    "The breakfast at the hotel is a ridiculous price, but there are plenty of places very close for much cheaper. Although the hotel is on a busy road, inside the hotel is very quiet." (97924422)

    The hotel was very easy to find, and in a great location, near everything we needed. The hotel was very clean throughout.

    The lack of information. There was no general information about things to do,even when we asked at reception. Even worse there was no information about the hotels facilities. There was nothing displayed to say the fitness suite was out of order, there was no info about the Turners grill, so I could not tell you whether it was well priced or not.

  • 5/10 Anonymous ( Young couple) 

    on  March 12, 2008

    "oldish rooms but clean and well kept. The cafe in the Pallisades mall next door does a cheap breakfast until noon and is open Mon-Sun. Hotel not particularly glamourous but clean." (97638168)

    good location, free wifi access in lobby, clean, quiet (we were on the 5th floor)

    Breakfast not included although vouchers available for £10 per person. There's a cafe nearby which does breakfast for less than a fiver. Staff were a bit abrupt.

  • 9/10 Grete melbye ( Group of adult friends) 

    from Molde , NO  on  March 12, 2008

    We did not get room with seperate beds

  • 9/10 Anonymous ( Solo leisure traveller) 

    on  March 4, 2008

    "Good quality accomodation, good central location. Room was clean, spacious. Excellent value for money." (97471759)

  • 8/10 Anonymous ( Young couple) 

    on  February 25, 2008

    "A GREAT HOTEL, WHICH I WOULD USE AGAIN. SHAME THE HOTEL BAR IS SO EXPENSIVE!" (97409492)

    CLEAN, SPACIOUS AND WARM!

  • 5/10 Anonymous ( Solo leisure traveller) 

    on  February 21, 2008

    Close to city centre and reasonable cost

  • 5/10 David ( Other) 

    from Paignton , GB  on  February 9, 2008

    Noise, both inside hotel and external (double glazing useless). Whole bedroom and bathroom in dire need of renovation. Bar/lounge seating area drafty and uninviting. Range of food available from supposed bar menu very poor. Bar staff very pleasant but slow service. Turners Grill overpriced compared to other local restaurants. Smelt smoke fumes from other bedromms on a non-smoking floor.

  • 8/10 Anonymous ( Solo business traveller) 

    on  February 5, 2008

    "The hotel is well situated and comfortable. When I arrived, the receptionist did not know the time of the operation of the public car park charges. I did receive clear information on the route to my destination in the city. Terrible queue for check-out in the morning. Excellent breakfast. Would have liked mineral water in my bedroom" (97782392)

    Clean and comfortable. The bed was excellent

    Poor information about internet access. Was there WiFi?

  • 10/10 Anonymous ( Mature couple) 

    on  February 2, 2008

    "Your booking service was first class" (97567568)

    Excellent value , courtesy of staff

  • 6/10 Anonymous ( Solo business traveller) 

    on  January 25, 2008

    the noice of machinery

  • 5/10 Paul ( Young couple) 

    from Alton , GB  on  January 23, 2008

    Clean, tidy room. Nice relaxing bar area.

    The unwillingness of staff to help.

  • 8/10 Anonymous ( Solo business traveller) 

    on  January 22, 2008

    Good food + service

    No complaints

  • 5/10 Nigel ( Young couple) 

    from London , GB  on  January 16, 2008

    "The hotel has a modern lobby and bar area(bar staff were very friendly), but this was spoiled for me by the old fashioned decor in the room which was about 20 years out of date and is not shown(for obvious reasons) on the website. It's situated in walking distance from the train station, Birmingham NIA, ICC and the NEC. It's also within walking distance from the canal which has loads of trendy restaurants and bars. This hotel was adequate for an overnight stay but I don't know whether I would want to stay longer than a night." (97594773)

    Staff were friendly and the room was very spacious and clean.

    Old fashioned decor

  • 8/10 Michael ( Mature couple) 

    from Saxmundham , GB  on  January 14, 2008

    "We enjoyed our stay very much and found all the staff very friendly and helpful and obviously very well trained." (97187531)

    The accomodation was clean and comfortable and had all the facilities we required and was reasonably priced.

    Nothing.

  • 9/10 Anonymous ( Mature couple) 

    on  January 9, 2008

    Overall atmosphere of well run hotel also the back door opening up to the ICC ice rink etc

    nothing

  • 9/10 Anonymous ( Group of adult friends) 

    on  January 9, 2008

    "we got to the hotel early & was able to book in at 9.00am before our conferance started.we also request everytime to overlook the front of the hotel as we find it quieter & we are accommadated everytime. we have found in the past that the bar gets a bit chilly with the air conditioning on then suffer hot rooms upstairs. on this occasion we had to be evacuated in the middle of the night due to the fire alarm going off. by the time we had realised what was going on & got out of our room a member of staff was already on our floor ( 5th) telling people where to go, we were impressed with the staff on that night on how quick they were on evacuating the hotel. the only bug bear was that there are no lights on the fire escape & several people including myself missed several bottom steps & luckily no one injured themselves." (97661525)

    its central location to the nia & icc which we use for our conferances & also the close proximity to new st & broad street

    the rooms can get hot during warmer weather & we even turned the heating down this weekend as the room was too warm for us.

The views expressed on this page are the personal opinions of guests and therefore do not necessarily represent the views of Active Hotels, Active Reservations or our distribution partners (About our hotel reviews).

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